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FAQ
Everything You Need to Know About GroundControl Services
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What services does Ground Control offer?We are a Putnam/Westchester, one-stop outdoor maintenance company. We specialize in weed control, mosquito control, and tick prevention. In our premium programs we also offer mowing, aeration, over-seeding among many other services. Our services are designed to keep your outdoor spaces safe and enjoyable year-round.
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Are your pest control methods safe for children and pets?Yes, we prioritize the health and safety of your family and pets. Our methods are environmentally friendly and designed to minimize any risk while effectively managing pests.
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How often should I schedule pest control treatments?The frequency of treatments depends on the specific service and your property's needs. We recommend a consultation to determine the best schedule for optimal results.
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Can you help with persistent weed problems?Absolutely! Our weed control services are tailored to address specific weed issues on your property, ensuring effective management and prevention.
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Do you offer free consultations or estimates?Yes, we provide free consultations to assess your needs and offer customized solutions. Contact us to schedule an appointment.
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How can I maintain a pest-free environment between treatments?We recommend regular yard maintenance, such as mowing and removing standing water, to help minimize pest populations. Our team can provide additional tips during your consultation.
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What areas do you serve?Ground Control proudly serves the Westchester, NY area. If you're unsure whether we cover your location, feel free to reach out to us.
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What should I expect during my first service appointment?During your first appointment, our team will conduct a thorough inspection of your property, discuss your specific concerns, and recommend the best course of action tailored to your needs.
Billing & Pricing
Payments Accepted
Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: For added convenience, you can use your PayPal account for quick and secure payments.
Bank Transfers: Direct bank transfers are also available for larger transactions.
Payment Security
Your security is our top priority. We utilize industry-standard encryption and secure payment gateways to protect your personal and financial information during every transaction.
Billing Information
Upon completing your order, a detailed invoice will be sent to your email address. If you have any questions about your billing or payment process, our customer service team is here to help.
Thank you for choosing GroundControl. We appreciate your business!
Cancellation Policy
We understand that plans can change. If you need to cancel your order, please notify us at least 24 hours in advance to avoid any cancellation fees. Cancellations made within 24 hours of your scheduled service may incur a charge of up to 50% of the total cost. For any questions regarding cancellations, our customer service team is here to assist you.
Satisfaction Guarantee
At GroundControl, we are committed to providing you with the highest quality service. If you’re not completely satisfied with our work, please let us know within 14 days of service, and we will make it right at no additional cost. Your satisfaction is our top priority!